Aladdin The Musical

Frequently Asked Questions

TICKETS

Ticket prices for Aladdin vary by seating location, performance date and time. When you book tickets through this site, you will be offered the full range of ticket prices available for your chosen performance.

We encourage guests to purchase tickets in advance to ensure the best seating locations, however seats remain on sale until performance time, based on availability.

All guests require a ticket, regardless of age. We recommend that children be at least six years old to attend a performance of Aladdin.

A limited number of tickets will be available via the online lottery.
The lottery will open at 11am on Mondays and will close at 11am on Tuesdays.
Entrants can select up to 3 performances for the next week and are eligible to win up to 2 tickets (priced at £20 each) per draw.
Entrants can choose to enter for a pair of tickets or a single seat.
To enter the Aladdin ticket lottery click here.

A limited number of Day Seats at £20 per ticket are available to purchase each morning in person at the Prince Edward Box Office. Each person is allowed to purchase a maximum of two tickets each. Subject to availability.

Discover the benefits of group tickets by clicking here. The Aladdin group minimum is 10 seats.

Wheelchair-accessible seating is available through the theatre box office by calling 0344 482 5137. Infrared assistive listening devices are available at the kiosk in the main lobby of the theatre. If you need assistance locating the kiosk, please ask any member of the theatre staff. For more information, please click here.

Disabled, deaf and visually impaired concessions can either be booked over the phone on 0344 482 5137, in person at the Box Office, or by email. Concessions are subject to availability.

Currently, there are no plans for a tour of Aladdin.

For those who booked through img-disney-small tickets, please click here for answers to all your questions about your booking.

For those who booked via DMT, please click here

For those who booked via alternative channels, please contact the business with whom you initially booked.

Tickets for future performances are released every few months – if you can’t see the performance you’d like to attend, please check back in the coming weeks to see if it has been added. We also announce new booking periods on our social media channels.

MAKING PLANS

Enhanced security measures are in place at the Prince Edward Theatre.

Your security is of the utmost importance to us. To make sure your visit is as safe as possible, enhanced security measures are currently in place at the theatre.

As a result, it may take longer to get into the building. We therefore recommend you arrive in plenty of time to enable us to conduct bag checks.

We strongly advise that you do not bring large bags to the theatre. Cloakroom facilities are available for coats and umbrellas, but we are unable to accept large bags and luggage.

If you have any questions about your visit, please read the Frequently Asked Questions on this page or contact the Prince Edward Theatre Box Office on 0844 482 5151.

Aladdin is approximately two hours and thirty minutes, including one interval.

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion.

The Prince Edward Theatre is located at Old Compton Street, London W1D 4HS. How to get there:


TRAINS:
Charing Cross (approx. 550m)

TUBE:
Leicester Square (approx. 300m), Tottenham Court Road (approx. 400m)

BUS:
3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453

PARKING:
If you’re driving into the West End to see the show, take advantage of the Q-Park Theatreland Parking Scheme saving you 50% off car parking for up to 24 hours. To qualify, present your Q-Park car park ticket for validation at our box office. Please note the discount does not apply to the pre-booking service, for full terms and conditions, participating car parks and locations visit: www.q-park.co.uk/theatreland.

There is also parking available at Meters at Soho Square (approx 200m), Master Park at China Town and Poland Street and NCP at Brewer Street.

For many guests, part of the fun of going to a West End show is meeting members of the cast at the Stage Door. Following the performance, some actors from Aladdin may be available to sign autographs and sometimes even pose for photos. Ask an usher for directions to the Stage Door.

Yes, Aladdin contains theatrical smoke and fog effects, pyrotechnics, strobe lighting and loud noises.

Merchandise is available before and after the show, and during the interval across a number of locations inside the theatre. You can pay for merchandise with either cash or card payment – all card types are accepted. For pre-orders or for any other enquiries contact merchandise@disneytheatrical.co.uk.

CONTACT US

Our cast members love to hear from you, but we cannot guarantee that all letters will receive a response. You may send correspondence to:

[Castmember Name]

c/o Aladdin

Prince Edward Theatre

Old Compton Street

London

W1D 4HS

To reach the Disney Theatrical Group press office, submit your request here

Currently, this production of Aladdin is not available for licensing, but select Disney titles designed for young performers including Aladdin JR. and Aladdin KIDS are available to license through MTI Europe.

To discover employment opportunities with Disney Theatrical Group,
visit Disney Careers.